Terms & Conditions
Empowered by Innovation
Terms and Conditions
Last updated: March 23, 2020
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE
What's in these terms?
These terms tell you the rules for using our services provided through our website www.bespokeroboticsautomation.com
Who we are and how to contact us
www.bespokeroboticsautomation.com is a Website operated by Bespoke Robotics & Automation ("We") which provide engineering, consultancy and training services to our clients To contact us, please email [email protected]
By using our Website you accept these terms
There are other terms that may apply to you
We may make changes to these terms
We may amend these terms from time to time. Every time you wish to use our Website, please check these terms to ensure you understand the terms that apply at that time.
We may make changes to our Website
We may update and change our Website from time to time to reflect changes to our products, our users' needs and our business priorities. We will try to give you reasonable notice of any major changes.
We may suspend or withdraw our Website
We may transfer this agreement to someone else
We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
Our Website is only for some users
Our Website is only for user that are over the age of 18. If you are not 18, you will not be allowed to use our Website. Our Website is directed to people residing in the United Kingdom. We do not represent that content available on or through our Website is appropriate for use or available in other locations. You acknowledge and warrant that you are the individual you say you are and all information you provide to us is complete and correct.
Registration and account safety
During the registration process we allow users to check and amend errors before submitting their details to us. The user should take the time to read and check their details are correct at each stage of the sign up process. Users should provide true, accurate and complete information and should not omit or misrepresent any information. Users should update their details, including but not limited to their email address, as soon as they can.
Material on our Website
Do not rely on information on this Website
The content on our Website is provided for general information only and we take no responsibility for completeness or accuracy. It is not intended to amount to advice on which you should rely. We make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up to date at anytime.
Third party links on our Website
We may provide links on our Website to third party websites or websites. By providing these links we do not endorse them nor are we affiliated with them and we cannot guarantee that services from these third parties will be of satisfactory quality.
User-generated content is not approved by us
This Website may include information and materials uploaded by other users of the Website. This information and these materials have not been verified or approved by us. The views expressed by other users on our Website do not represent our views or values.
You may book an appointment via our online booking option. Please be aware that the times showing may not be available and that your choice is only a request to make a booking. We will confirm the details of any appointment via email to you.
You may have the option to contact us via live chat. At the start of the chat, we will need to ask for a number of information including:
All our employees have been and will be trained on the subject of data protection and on the safe and confidential handling of customer data. All our employees are bound to confidentiality. Please note we will store the chat record. If you do not want to have your chat record stored please contact us and we will delete it immediately.
How to complain about content uploaded by other users
If you wish to complain about content uploaded by other users, please contact us on [email protected]
Our responsibility for loss or damage suffered by you
Whether you are a consumer or a business user:
If you are a business user:
If you are a consumer user:
How we may use your personal information
Uploading content to our Website
Whenever you may upload any content to our Website, whether it be by completing a form, via chat or via any reviews, you must comply with these terms. You warrant that any such contribution does comply with these terms, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty. Any content you upload to our Website will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a royalty-free, perpetual, irrevocable and non-exclusive licence to use, reproduce, distribute, display, modify and edit the content in connection with the Website. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our Website constitutes a violation of their intellectual property rights, or of their right to privacy. We have the right to remove any posting you make on our Website if, in our opinion, your post does not comply with the content standards set out in these terms.
We are not responsible for viruses and you must not introduce them
We do not guarantee that our Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our Website. You should use your own virus protection software. You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately. We cannot guarantee the service without any faults. If there is any problem with the Website, users should contact us and we will try to rectify/fix the issue as soon as reasonably practicable.
Rules about linking to our Website
You may link to our Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our Website in any website that is not owned by you. We reserve the right to withdraw linking permission without notice. The website in which you are linking must comply in all respects with the content standards set out in these terms.
Which country's laws apply to any disputes?